Frequently Asked Questions
Find quick answers to common roofing questions. We’ve covered everything you need to know before getting started.
Got Questions? We’ve Got Answers.
Why choose Vanity Roofing?
Vanity Roofing is fully insured with five million dollars in liability coverage and WSIB protection, giving homeowners complete peace of mind during every project. When you call our office, you speak directly with a Vanity Roofing team member who understands your needs and can provide fast, reliable support.
We’re proud to be among Ottawa’s selected ShingleMaster contractors with CertainTeed and a Preferred Contractor with Owens Corning, two of North America’s leading roofing manufacturers. Our commitment to quality workmanship, trusted materials, and exceptional customer service has earned us an A+ rating with the Better Business Bureau and a reputation as one of the region’s most dependable roofing companies.
How do I know I need a new roof?
There are several early warning signs that your roof may be reaching the end of its lifespan. Shingles that are cracked, curling, torn, or losing granules are some of the most common indicators. When granules begin washing into your eavestroughs, they can cause blockages and overflow while also signalling that your shingles are wearing down and no longer offering full protection.
It’s also helpful to pay attention to what’s happening in your neighbourhood. Many Ottawa communities were built around the same time, which means roofs often age at a similar pace. If you notice several neighbours scheduling replacements, it may be time to book a professional roof inspection. A timely assessment from Vanity Roofing ensures small issues are caught early and helps you plan ahead before more serious damage occurs.
Do you give quotes for minor shingle repairs?
Minor shingle repairs are completed as service calls billed by the hour, rather than through a formal estimate. This allows our team to address the issue quickly and cost-effectively. Contact us to learn more about service call pricing and availability.
How much ventilation do I need on my roof?
The amount of ventilation your roof requires depends on the size, shape, and overall design of your home. Different vent types are rated for different levels of airflow, and not all of them perform well in Ottawa’s climate.
A proper assessment ensures your attic can breathe, helps prevent moisture buildup, and protects your roof from premature wear. Vanity Roofing can evaluate your roof and recommend the right ventilation system for long-term performance.
What is an Ice Dam?
An ice dam forms when snow on your roof melts, flows downward, and then refreezes along the roof’s edge. This creates a solid ridge of ice that prevents additional meltwater from draining properly.
In Ottawa’s extreme winter temperatures, the top layer of snow often freezes while the warmer snow underneath begins to melt. With nowhere to go, the trapped water can back up beneath your shingles and enter your home, leading to interior leaks, damaged insulation, warped drywall, and even structural issues.
Ice dams are a serious winter hazard, and recognizing them early is essential to protecting your home.
How to prevent Ice Dam?
Preventing ice dams starts with keeping excess snow off your roof. Heavy snow buildup creates the ideal conditions for melting and refreezing, so scheduling professional roof snow removal is one of the quickest ways to reduce the immediate risk. Our team safely removes snow without damaging your shingles, helping relieve weight and prevent meltwater from backing up behind developing ice.
Long-term prevention focuses on eliminating heat loss into the attic. Proper ventilation allows cold air to flow in through the soffits and exit through roof vents, keeping your roof surface at a consistent temperature. Upgrading attic insulation, sealing warm air leaks, and ensuring your ventilation system is functioning correctly all help prevent ice dams while improving energy efficiency and reducing heating costs.
What is Ice and Water Shield?
Ice and Water Shield is a fully adhered, high-performance underlayment installed beneath your shingles to protect vulnerable areas of your roof from leaks. It creates a watertight barrier that helps prevent damage caused by ice dams, wind-driven rain, and heavy snow.
This membrane is especially important at eaves, valleys, around skylights, and near roof penetrations where leaks most often occur. When installed correctly, Ice and Water Shield provides your roof with an essential second layer of defence and significantly reduces the risk of water infiltration during Ottawa’s harsh winter conditions.
Can I use salt to remove ice on my shingles?
Using salt on your shingles is not recommended. While it may help melt ice in the short term, it can create several problems. Salt runoff can corrode metal components like gutters, flashings, and roof vents, and it may leave a temporary white residue on your shingles once the ice melts. These issues can reduce the lifespan of your roofing system.
For safe, effective ice removal, it’s always best to rely on trained professionals who use methods that protect both your roof and your home.
Can I use a shovel to remove snow and ice from my shingles?
Using a shovel to clear snow or ice from your shingles is not recommended. Metal shovels and even some plastic tools can easily scrape protective granules off the shingles, crack them, or damage the roof system underneath. This kind of damage often leads to leaks, premature wear, and costly repairs.
If your roof needs snow or ice removed, it’s best to rely on trained professionals with the right equipment and safe removal techniques. Vanity Roofing’s team uses methods designed to protect your shingles, prevent structural stress, and keep your home safe throughout Ottawa’s winter season.
Why Choose Vanity Roofing for Your Ottawa Home
At Vanity Roofing, our commitment to quality and customer satisfaction sets us apart. Here’s why we’re the top choice for roofing in Ottawa
Affordable & Long-Lasting Warranties
We provide high-quality roofing backed by warranties of up to 50 years, giving you peace of mind and lasting protection.
Certified & Trusted Experts
Our certified roofers go above and beyond to deliver reliable, professional services backed by proven expertise.
Built for Ottawa’s Climate
We use top-grade materials designed to withstand Ottawa’s extreme temperatures, heavy snow, and harsh weather.
Customer Satisfaction
With glowing reviews and strong warranties, we guarantee courteous service and roofing done right—every time.
Looking For a Reputable Roofing Company in Ottawa?
A Roofing Company Ottawa Homeowners Trust
Vanity Roofing has built its reputation on proven results, long-term warranties, and referrals from satisfied customers across Ottawa. As the largest installer of CertainTeed® roofing products in Ottawa and a Select ShingleMaster™ in the top 1% nationwide, we’re able to register CertainTeed’s 5-Star Warranty, covering materials and labour for up to 50 years and workmanship for up to 25 years on qualifying shingle systems. That level of protection reflects the quality of our installations and the confidence we stand behind.
A Roofing Company You Can Trust
Vanity Roofing’s reputation for excellence is built on referrals from satisfied customers. We communicate with you at every stage of your project, ensuring that we exceed expectations from start to finish. As one of the largest installers of residential asphalt shingles in Ottawa, we take pride in offering the most reliable and comprehensive services in the industry. View our testimonials to see what our clients have to say, and let us know how we can help protect your home or business today.